Entry Level Operations Agent (Ramp & Baggage)
Role Based in Lumberton
Role Essentials
- Compensation: $38k-$55k/Year (approx. $894/Week)
- Apply your Teamwork skills at our Lumberton location.
- Benefits: A competitive compensation package is offered.
- Flexible Role in Lumberton: Entry Level Operations Agent
- Worksite: Lumberton, NC
- Set your own schedule.
- Company: Southwest Airlines
- Experience: Open to all levels.
- This Lumberton-based role is an excellent opportunity for professionals skilled in Teamwork.
- Our Southwest Airlines team in Lumberton, NC is growing.
- Benefit from working in Lumberton, a key hub for the Airlines, Aviation, Operations, Logistics, Physical Labor, Entry Level industry.
Do you have a 'Warrior Spirit' and a 'Servant's Heart'? Join Southwest Airlines, the airline with 'LUV', as an 'entry level' Operations Agent at our major Chicago-Midway (MDW) base. This is a physically demanding, fast-paced 'below-the-wing' role where you are responsible for the industry's fastest and safest aircraft turns. 'No experience' is required; we provide world-class paid training. About Southwest Airlines: For over 50 years, Southwest has been connecting People to what's important in their lives. We are built on a foundation of 'LUV' and a 'Fun-LUVing Attitude', with a workforce of over 74,000 Employees. We are the nation's largest domestic carrier, known for our legendary customer service, Bags Fly Free® policy, and our unwavering commitment to our People. We don't just have Employees; we have a Family. Your Role as an Operations Agent: This is the muscle behind the operation. You are part of a team working on the ramp, in all weather conditions, to ensure flights depart safely and on time. You will be marshaling aircraft, loading and unloading baggage (up to 70 lbs), and operating heavy ground equipment. This is a 'physical labor' job that requires teamwork, speed, and a fanatical attention to safety. You are the reason our planes get in and out so quickly. Your Day-to-Day: Your shift is a workout. A 'day shift' in summer means working in the heat, while a 'night shift' in a Chicago winter means de-icing aircraft in the freezing cold. This is a 24/7 operation. You must have open availability to work any shift, including early mornings (4 AM starts), late nights (1 AM finishes), every 'weekend shift', and all holidays. This union-based position relies on seniority for shift bidding, so new hires will typically work 'night shift' and 'weekend' schedules. Overtime is frequently available. Training & Onboarding: We hire for attitude and train for skill. You will attend comprehensive paid training, both in the classroom and on-the-job at MDW, as well as at our state-of-the-art training facility in Dallas, Texas. You will learn to operate all ground equipment, from belt-loaders to pushback tugs, and become an expert in ramp safety. Career & Compensation: Southwest offers a competitive starting wage, with an estimated annual base salary for this role between $38,000 and $55,000 (plus overtime opportunities). We offer a legendary benefits package, including a 401(k) with an incredible company match, profit sharing, and free, unlimited travel privileges for you, your family, and your parents on Southwest. This role is a gateway to the entire company, with many ramp agents growing into leadership, maintenance, or corporate roles.
Frequently Asked Questions
How much does the Entry Level Operations Agent position pay at Southwest Airlines?
This Entry Level Operations Agent role offers $38,000 - $55,000. Actual pay varies by airline, base, seniority, and shift; airline roles may also include per diem and flight-hour pay.
Where is this Entry Level Operations Agent job located?
This position is based at or near Lumberton, NC. Check the job details for the exact airport, terminal, or facility within Lumberton.
Do you get free or discounted flights with this job?
Most airline positions include flight travel privileges — free or heavily discounted standby travel for you and eligible family members, plus reciprocal discounts on many other airlines. Benefits and eligibility vary by airline and grow with seniority.
Do I need experience to apply for this Entry Level Operations Agent job?
Many airport and airline roles like this are open to entry-level applicants, and Southwest Airlines provides paid training. Strong customer service, reliability, and the ability to pass a background check matter most. Technical roles (pilot, mechanic) do require specific certificates.
What are the physical requirements for this ramp job?
Ramp work is physical and outdoors in all weather: expect to repeatedly lift bags and cargo commonly up to about 50 to 70 lbs, bend, and operate ground equipment. A valid driver's license is often required to drive ground vehicles. Employers provide safety training and equipment.
What benefits does Southwest Airlines offer for this position?
Benefits typically include medical, dental, and vision coverage, a 401(k), and paid time off for full-time roles — plus flight travel privileges for airline-employed staff. Eligibility can depend on full- vs. part-time status; confirm details with Southwest Airlines.
